Some Android devices can experience issues with the Accessibility feature turning itself off automatically. This is a known bug in the Android operating system that Bark cannot directly control. There may, however, be some possible solutions.

  • For devices with Android 6.0 and higher, go to Settings -> Battery, click the menu icon in the top-right corner (3 vertical dots), and select "Battery Optimization". Then select "All Apps" from the drop-down list, select Bark, and choose "Don't Optimize".
  • On Samsung Galaxy devices (SG 5 and later), check to see if you have App Battery Optimizer in Samsung Smart Manager app enabled. Please disable this as it is known to disable Bark's Accessibility Service. You'll want to go to Android Settings > General > Battery, and look under App Optimization and select Details. Then find Bark and turn it off.
  • For Huawei phones, go to Settings > Apps > Advanced Options > Ignore Optimizations and toggle "allow" for Bark.
  • It is possible that you might have a task manager that automatically closes applications periodically. If you do, please add Bark to the whitelist (apps that are excluded from being automatically closed) of the application. If the app does not have a whitelist, consider uninstalling it.
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