For background on how these settings could relate to the performance of the Bark for Kids app, see here.

OnePlus devices use a modified version of Android which they call Oxygen. The OnePlus 5 and OnePlus 6 devices seem to have the most aggressive battery optimization that could affect the performance of the Bark for Kids app.

OnePlus 5 and 6:

  • Settings > Battery > Battery optimization and switch to the "All apps" list (Top menu) > Bark > Don’t optimize
  • You may also turn battery optimization off entirely by going to System Settings > Apps > Gear Icon > Special Access > Battery Optimization
  • On some OnePlus phones there is also a feature called App Auto-Launch which essentially prevents apps from working in the background. Please disable it for Bark for Kids to work properly:

Note For their OnePlus 5 and OnePlus 6 devices, settings may get reset with firmware updates so you may need to re-enable these settings as regularly as those devices update their firmware. Though the OnePlus firmware updates download automatically, they require manual approval to actually install.

Other versions of OnePlus phones:

  • Settings > Scroll down to the Device section > Battery > 3-dot menu icon at the top right of the screen > Aggressive Doze & App Hibernation option > Toggle off
  • Also disable Settings > Battery > Battery optimization > (three dots) > Enhanced optimization. This option may also be called Advanced optimization.

Need help?

No worries, Bark Support is here for you! You can reach out to us via email at help@bark.us or schedule a call with us!

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