Web filtering, also known as Bark Screen Time & Web Filtering, prohibits or allows access to particular websites, apps, and internet services. On Android and iOS, this is accomplished via the Bark VPN on your child's device. The Bark VPN doesn't do anything other than block or allow content according to your Screen Time settings.
If you have been alerted to your child disabling the Bark VPN, click here for more information on how to re-connect it.
Content monitoring is the contextual analysis of texts, photos, videos, social media, etc. on your child's device for worrisome content. On iOS, this is the monitoring we do via the Bark Desktop App backups. On Android, this is the monitoring we do via the Bark for Kids app installed on the child's device. If we find something alarming in your child's messaging, media, or web browsing, we alert you.
To verify that content monitoring is working on your child's devices and accounts, check your dashboard overview page to see that the device and social media icons have a green checkmark, activities analyzed, and (if applicable) that they are up to date:
In this example, the Android device is being monitored properly, but the iOS device is not being monitored properly.
If there is a problem with monitoring your child's device content, see below for frequent solutions:
- Android Device Troubleshooting
- iPhone, iPad, or iPod Touch Troubleshooting
- Amazon Fire Troubleshooting
- Chrome and Chromebook Troubleshooting
Need additional assistance?
Bark Support is here to help! Reach out to us and we'll be happy to assist.